Over the past century, gasoline-powered vehicles have gotten simultaneously more complex and more reliable. Service intervals have lengthened, drivers no longer check a car's fluids daily or weekly, and many new-car owners will never once open the hood. Reliability data shows that some of them won't visit a dealer service department except for... How do you service a hydrogen fuel-cell car at a dealer?
Over the past century, gasoline-powered vehicles have gotten simultaneously more complex and more reliable. Service intervals have lengthened, drivers no longer check a car's fluids daily or weekly, and many new-car owners will never once open the hood. Reliability data shows that some of them won't visit a dealer service department except for...