Renault opens its first electric-vehicle-only showroom, in Sweden

Rendering of Renault Electric Vehicle Experience Center, opened in Taby Centrum, Stockholm, Feb 2018How sell electric cars in these early years poses a quandry for all automakers. Tesla chose to avoid existing franchised dealerships and set up its own "stores," where shoppers can learn about plug-in electric vehicles, and their advantages, and have questions answered by Tesla representatives. Buyers then order online. Other makers have had less...

Dealers start to worry about ebbing repair income from electric cars

Honda Clarity Fuel Cell on lift at dealershipThe average vehicle on U.S. roads these days is more than 10 years old, despite three successive years of record new-vehicle sales. That's a result not only of the 2008-2010 recession but also vastly more durable and reliable vehicles compared to those of previous decades. All of those vehicles provide a ready stream of service revenue to...

Judge sides with Tesla, slams dealer association in Missouri

Tesla Store Los Angeles [photo: Misha Bruk / MBH Architects]Since Tesla began selling electric cars directly to customers throughout the U.S., the electric-vehicle maker has had to play franchise-law whack-a-mole in multiple state courts. On Tuesday, Tesla scored a decisive victory when the Missouri Court of Appeals reversed a lower court's ruling that would have left Tesla without a state dealer license...

Car dealers are woefully unprepared for electric vehicles: study

2015 Nissan Leaf in front of Longfellow Bridge, Boston [photo: John Briggs]Yet another study has revealed that many dealerships across the United States still don't prioritize electric cars and haven't prepared for their growth. The latest report showed dealerships still practice the same unhealthy habits uncovered in earlier studies, including a lack of electric-car inventory, little to no marketing, and an apparent...

Latest Tesla referral programs draw new CA dealer lobby complaint

2016 Tesla Model STesla has once again ruffled the feathers of the California New Car Dealers Association with a new round of referral programs. The Silicon Valley automaker has used referral programs for years; they usually provide perks for current owners who get friends, coworkers, and colleagues to buy a new Tesla vehicle. The dealer association has now noted...

How do you service a hydrogen fuel-cell car at a dealer?

Service technician working on Honda Clarity Fuel Cell at dealershipOver the past century, gasoline-powered vehicles have gotten simultaneously more complex and more reliable. Service intervals have lengthened, drivers no longer check a car's fluids daily or weekly, and many new-car owners will never once open the hood. Reliability data shows that some of them won't visit a dealer service department except for...

Texas restores $2,500 electric-car purchase rebate, except for Teslas

Tesla owners & supporters gather in Statehouse in Austin to support company [photo: John Griswell]Ah, Texas, the state that was formerly a nation and continues to do things slightly differently. Its politics is bare-knuckle, its hats are big, and so are its ranches. It also generates more renewable wind energy than any other state in the union. Its auto-dealer lobbyists, however, are equally large and powerful. DON'T MISS: Tesla Loses Legal...

Bill in NY legislature would let Tesla quadruple store locations in state

Tesla Store Los Angeles [photo: Misha Bruk / MBH Architects]Tesla's five New York state stores could increase four-fold should a new piece of legislation pass the state legislature. The bill calls for an increase "certificates of registration for entities that manufacture or assemble zero-emissions vehicles." In turn, it would "authorize 20 certificates with at least five to be located in certain upstate...

Car Dealer 101: electric cars that aren’t charged won’t sell

2017 BMW i3Electric-car owners and advocates have a tenuous relationship with the franchised independent car dealers who are the only legal way to buy a new vehicle in the U.S. Tesla excepted, if you want to buy a new car, you have to go to a dealership over which the carmaker has only limited control. Horror stories abound. DON'T MISS: How can automakers...