Renault opens its first electric-vehicle-only showroom, in Sweden

Rendering of Renault Electric Vehicle Experience Center, opened in Taby Centrum, Stockholm, Feb 2018How sell electric cars in these early years poses a quandry for all automakers. Tesla chose to avoid existing franchised dealerships and set up its own "stores," where shoppers can learn about plug-in electric vehicles, and their advantages, and have questions answered by Tesla representatives. Buyers then order online. Other makers have had less...

Dealers start to worry about ebbing repair income from electric cars

Honda Clarity Fuel Cell on lift at dealershipThe average vehicle on U.S. roads these days is more than 10 years old, despite three successive years of record new-vehicle sales. That's a result not only of the 2008-2010 recession but also vastly more durable and reliable vehicles compared to those of previous decades. All of those vehicles provide a ready stream of service revenue to...

Judge sides with Tesla, slams dealer association in Missouri

Tesla Store Los Angeles [photo: Misha Bruk / MBH Architects]Since Tesla began selling electric cars directly to customers throughout the U.S., the electric-vehicle maker has had to play franchise-law whack-a-mole in multiple state courts. On Tuesday, Tesla scored a decisive victory when the Missouri Court of Appeals reversed a lower court's ruling that would have left Tesla without a state dealer license...

Car dealers are woefully unprepared for electric vehicles: study

2015 Nissan Leaf in front of Longfellow Bridge, Boston [photo: John Briggs]Yet another study has revealed that many dealerships across the United States still don't prioritize electric cars and haven't prepared for their growth. The latest report showed dealerships still practice the same unhealthy habits uncovered in earlier studies, including a lack of electric-car inventory, little to no marketing, and an apparent...

Latest Tesla referral programs draw new CA dealer lobby complaint

2016 Tesla Model STesla has once again ruffled the feathers of the California New Car Dealers Association with a new round of referral programs. The Silicon Valley automaker has used referral programs for years; they usually provide perks for current owners who get friends, coworkers, and colleagues to buy a new Tesla vehicle. The dealer association has now noted...

How do you service a hydrogen fuel-cell car at a dealer?

Service technician working on Honda Clarity Fuel Cell at dealershipOver the past century, gasoline-powered vehicles have gotten simultaneously more complex and more reliable. Service intervals have lengthened, drivers no longer check a car's fluids daily or weekly, and many new-car owners will never once open the hood. Reliability data shows that some of them won't visit a dealer service department except for...

Texas restores $2,500 electric-car purchase rebate, except for Teslas

Tesla owners & supporters gather in Statehouse in Austin to support company [photo: John Griswell]Ah, Texas, the state that was formerly a nation and continues to do things slightly differently. Its politics is bare-knuckle, its hats are big, and so are its ranches. It also generates more renewable wind energy than any other state in the union. Its auto-dealer lobbyists, however, are equally large and powerful. DON'T MISS: Tesla Loses Legal...

Bill in NY legislature would let Tesla quadruple store locations in state

Tesla Store Los Angeles [photo: Misha Bruk / MBH Architects]Tesla's five New York state stores could increase four-fold should a new piece of legislation pass the state legislature. The bill calls for an increase "certificates of registration for entities that manufacture or assemble zero-emissions vehicles." In turn, it would "authorize 20 certificates with at least five to be located in certain upstate...

Car Dealer 101: electric cars that aren’t charged won’t sell

2017 BMW i3Electric-car owners and advocates have a tenuous relationship with the franchised independent car dealers who are the only legal way to buy a new vehicle in the U.S. Tesla excepted, if you want to buy a new car, you have to go to a dealership over which the carmaker has only limited control. Horror stories abound. DON'T MISS: How can automakers...

Tesla faces battle over direct sales to buyers in Connecticut

Tesla Store Los Angeles [photo: Misha Bruk / MBH Architects]Another month, another Tesla battle with auto-dealer lobbyists in another state—or so it seems in the company's ongoing battle to sell electric cars online directly to buyers. This time, the action is in Connecticut, where on Monday the legislature's finance committee approved a bill letting Tesla do just that. That bill is expected to lead...

Oregon mulls bonuses for salespeople who sell electric cars

Electric Avenue charging stations in Portland, Oregon [photo: Portland General Electric]The Beaver State, otherwise known as Oregon, may implement an intriguing solution to spur higher sales of electric vehicles. A new piece of legislation introduced in the state senate calls for a $1 million fund to provide $250 bonuses to salespeople each time they sell an electric vehicle, according to Charged. The bill would, however, exempt...

Tesla loses bid to sell cars in Utah, dealer lobbyists win

Tesla Store Los Angeles [photo: Misha Bruk / MBH Architects]Tesla has once again been denied permission to sell its cars directly to buyers in the battleground state of Utah. Via a unanimous decision, the Utah Supreme Court handed Tesla Motors another setback this week. The state’s top court upheld a 2015 decision that denied the electric-car maker a license to sell new cars, citing a state law that...

Audi tells its dealers to get with the (electric-car) program

Audi of America president Scot Keogh with Audi e-tron quattro concept, 2015 Los Angeles auto showAs many electric-car buyers will tell you, franchised auto dealers can pose a large and tedious impediment to actually buying the plug-in car you want. From salespeople with no knowledge of the cars to test vehicles that haven't been recharged and have little battery range left, the hurdles are numerous and frustrating. Now Audi has told its...

VW dealers settle too; average payout almost $2 million each

2012 Volkswagen Passat TDI Six-Month Road TestA settlement between Volkswagen and its U.S. franchised dealers over the diesel-emissions scandal has been approved by a federal judge. First announced last August, the settlement calls for VW dealers to compensated for the alleged loss in value of their franchises related to fallout from the scandal. Dealers initially considered launching a...

Second Honda dealership achieves grid-neutral status

Brandfon Honda dealershipIf you're planning on buying a green car, have you ever wondered if you'll be making the purchase at a green dealership? As cars get more efficient, the carbon emissions related to the infrastructure for manufacturing and selling them should be considered as well. Honda has made some efforts in that direction with its "green dealer" program. DON'T...

When can I buy a Chevy Bolt EV electric car? See state-by-state schedule

2017 Chevrolet Bolt EV, road test, California coastline, Sep 2016Last month, the first Chevrolet Bolt EV electric cars were sold in California's Silicon Valley. Electric-car advocates and buyers across the U.S. now want to know when they too can expect to take delivery of their 238-mile electric hatchbacks. And as numerous comments and e-mails from readers attest, some Chevy dealers don't seem to have a clue...

Toyota Prius Prime buyers misled by dealers; more education needed

2017 Toyota Prius Prime PremiumThe Toyota Prius Prime is a far better car than its plug-in hybrid predecessor, and it seems likely to become one of the higher-volume plug-in electric cars on the U.S. market. If, that is, Toyota's own dealers prove willing to sell it—or even find out that it exists. After three separate complaints by readers in different areas of the U.S...

Tesla can no longer sell cars in Missouri stores; dealer lobby lauds victory

Tesla Store opening in Westfield Mall, London, Oct 2013Just as the new year began, Tesla was dealt a fresh setback in its campaign to make its electric cars directly available to customers throughout the U.S. Tesla's license to sell cars through its Missouri showrooms expired Saturday, following a circuit-court judge's decision that prevented renewal. In an August court case, Cole County Circuit Court...