A new J.D. Power study shows a decline in Tesla owner satisfaction, but an increase for other EVs. The annual J.D. Power Automotive Performance, Execution, and Layout (APEAL) study measures customer satisfaction for the first 90 days of ownership, based on a survey covering 37 vehicle attributes. With a score of 878 out of 1,000 points, Tesla... Study: Owner satisfaction is down for Tesla, up for other EVs
A new J.D. Power study shows a decline in Tesla owner satisfaction, but an increase for other EVs. The annual J.D. Power Automotive Performance, Execution, and Layout (APEAL) study measures customer satisfaction for the first 90 days of ownership, based on a survey covering 37 vehicle attributes. With a score of 878 out of 1,000 points, Tesla...