Tesla tops Consumer Reports’ customer satisfaction index

2016 Tesla Model SConsumer Reports' enthusiasm for Tesla electric cars has fluctuated, but owners' enthusiasm has apparently remained steady. The magazine that once declared the Tesla Model S to be the best car it ever tested, but more recently it has raised concerns over reliability, and criticized the automaker's Autopilot driver-assist system. Nonetheless, Tesla...

Consumer Reports’ view of Tesla Model X: ‘fast but flawed’

2016 Tesla Model XConsumer Reports has an interesting relationship with Tesla electric cars: it's complicated. The magazine initially praised the Tesla Model S, but pulled its "recommended" rating after reliability issues cropped up. It has also become one of the loudest critics of Tesla's Autopilot system, criticizing the name and its beta status among other...

EPA gas-mileage labels accurate, helpful, unlike 2005: Consumer Reports

EPA gas-mileage label (window sticker), design used starting in model year 2013Car buyers remain aware that the real-world fuel economy of new vehicles may not match the ratings on their window stickers. The year-old Volkswagen diesel scandal has also shown the vulnerability of laboratory emissions tests to deliberate cheating by manufacturers. But the news isn't entirely bad. DON'T MISS: EPA reports show automakers meeting...

Tesla falls even further as Consumer Reports ranks reliability

2016 Tesla Model XThe Tesla Model S was once the darling of Consumer Reports, garnering high ratings in the magazine's initial tests. But more recently, Consumer Reports has found fault with the initial build quality of the Model X crossover, and criticized Tesla's Autopilot system. That build-quality problems meant Tesla's first appearance as a brand in the...

Tesla Autopilot 8.0 better, still needs improvement, says Consumer Reports

2016 Tesla Model SThe magazine Consumer Reports has been one of the most vocal critics of Tesla's Autopilot driver-assistance system. It has called for Tesla to disable Autopilot's automated-steering feature, calling the technology "too much, too soon." It also called on Tesla to stop using the "Autopilot" name, claiming it could be misleading. DON'T MISS: Consumer...